Projects

Software company

Voice Agent

Nuremberg

Order

A voice bot was to be developed for a mobile and web application to make user onboarding more intuitive and interactive. The aim was to adapt the onboarding process to individual user preferences and provide ongoing tips.

Customer service

Order

A company with a high volume of customer inquiries needed an intelligent solution to increase service efficiency. The aim was to implement an AI-supported voice bot that recognizes requests, provides relevant answers and prioritizes tickets according to urgency.

Consulting

Order

Implementation of an AI-supported voice bot to make meetings more efficient. The aim was to automatically generate minutes and FAQs from meetings in order to reduce manual post-processing and improve knowledge management within the company.

Management consulting

Order

Optimization of resource management for a management consultancy by using the AI tool Perfect Match. The aim was to automatically match project requests with the best internal resources and to speed up the application process.

Bicycle dealer

Order

The AI Trend Crawler was implemented for a renowned bicycle retailer to support the customer with market-driven pricing, stock planning and current market developments. The solution ensures that the customer is always informed about the most important competitor data and industry-specific news and can therefore make well-founded strategic decisions.

Medical technology

Medical technology company

Program Management Office

Order

A two-year program to increase productivity in ten work areas of the order-to-cash process in order to improve transparency, quality and PMO processes.

Bakery

Order

Development of a modern website and optimization of the social media presence for a Munich bakery chain to strengthen digital customer loyalty, improve employer branding and establish internal digital processes.

Pharmaceuticals

Pharmaceutical company

Requirements management web app

Order

Support in the development of a digital ecosystem for a new city quarter of a leading pharmaceutical company to provide services such as access, workplace booking and event management via a web app.

Imperial Brands

Order

Imperial Brands - Reemtsma commissioned us to manage the local implementation in Germany and Austria as part of a global HR restructuring. The aim was to optimize processes and systems in the People & Culture department and at the same time harmonize global specifications with local requirements.

Adidas

Order

Digitalization of the shopping experience in adidas stores through omnichannel solutions and innovative customer interactions.

Stenger Bike

Order

Implementation of a modern digital ecosystem for STENGER BIKE with focus on webshop and seamless ERP system for process optimization.

C&A

C&A

Digital Retail Experience

Netherlands

Order

Supporting C&A in the redesign of their store in Westfield Mall of the Netherlands as a "Learning Lab" to better understand customer preferences and retail trends.

Real estate

Order

Support in the selection of a SaaS provider for the "Plug & Work" concept at Stücki Park in Basel to efficiently manage the flexible rental of office space.

Multibrand

Franchise partners for well-known brands

Multi-brand store concept

Order

Support in the introduction of a multi-brand store concept with digital touchpoints to improve the customer experience and maximize brand partnerships.

BasicFit

Order

Support in the implementation of a central HR software platform for Basic-Fit in order to consolidate all HR processes and make the system scalable for further company growth.

Audi

Audi

Digital Retail Experience

Munich

Order

Development of an exclusive Audi Experience for FC Bayern World in Munich city center to offer visitors an innovative and unique brand experience. The digital concept was to reflect Audi's brand DNA and be seamlessly integrated into the store.

Motorsport

Prominent name in the world of motorsport

Order

Support for the integration of the CentricSoftware Product Lifecycle Management (PLM) system through structured project management.

Kitchen appliances

Renowned kitchen appliance manufacturer

Order

Supporting a renowned kitchen appliance manufacturer in the digital activation of a major product launch by identifying and integrating innovative technologies along the customer journey.

Coffee industry

Global player in the coffee industry

Digital transformation

Order

Supported a global player in the coffee industry in developing an IT strategy that evolved into a holistic digital transformation project to make the organization consumer-centric.

ZIP Stücki Park

Order

Evaluation and optimization of tender documents and identification of potential suppliers to find a reliable booking solution for flexible working and meeting rooms.

On Running Workplace

Order

Supporting On Running in the development and implementation of a state of the art workspace for the new On Labs global headquarters in Zurich.

Vans

Vans

Consumer Journey Consulting

Milan

Order

Inspiration and further development of the store concept for the VANS community concept store in Milan, with the aim of optimizing the customer journey through innovative touchpoints and digital solutions.

Philips

Philips

Global marketing transformation

Netherlands

Order

Analysis and redesign of the global marketing process at Philips to establish a consumer-centric strategy. Development of a suitable organizational structure to efficiently implement the new process.

AirPlus

Order

Developed and implemented a digital card request application for AirPlus to reduce administrative overhead, enhance customer self-service and shorten card application turnaround times.

Adidas CMS

Order

Support Adidas in the global planning and publishing of digital content and optimizing communication with the markets to ensure that new campaigns are displayed in all stores in a timely manner.

Faber-Castell

Order

Analysis of the storage and distribution of goods in the production facilities of Faber-Castell AG and Faber Castell Cosmetics as well as optimization of the internal flow of goods.

Active sports

active sports

Digital Retail Experience

Hösbach

Order

Designing a modern store experience that integrates technology in a targeted manner, meets customer expectations and takes into account the budget of a medium-sized company.

Bültel

Bültel

Product Lifecycle Management System

Order

Supporting the alignment of product development processes, empowering the key user team to support their teams in the future and preparing the business test cases for the update of their PLM software version.

Samsung

Order

Management of the project to plan and develop a sales and training tool for Samsung's tablet product range.

German Railways

German Railways

Marketing Performance Measuring

Order

Develop and implement a methodology to consistently measure initiatives to better understand success and identify optimization opportunities.

Fiskars

Fiskars

Corporate positioning and brand strategy

Order

Supporting the SVP Brand & Marketing in the development and implementation of a new corporate positioning and brand strategy for the Fiskars Group.

ISS

ISS

System Testing & Implementation

Order

Management and support of several projects for the introduction of the TRIRIGA facility management system, including responsibility for system testing, quality management and data migration.

Furniture brand

Global furniture brand

Advice on corporate structure

Order

The client required strategic support in the architecture of several digital business domains in order to efficiently develop both existing and new business models. The aim was to make architectural decisions that would deliver sustainable business results.

Lufthansa

Order

Advising Lufthansa in the area of IT procurement to support strategic procurement projects and increase process efficiency.

On Running

Order

Optimization of the technical equipment in the meeting and conference rooms at On Running's headquarters in Zurich, with a focus on user-friendliness and increased efficiency.

Audio products

The world's leading provider of audio products

Order

Development of a best-practice approach for the optimized use of QR codes at the point of sale to convey targeted messages along the consumer journey.

Rail freight

Leading provider in rail freight transport

Order

Optimization of business processes and workflows in the area of integration and acceptance tests as well as redesign of PMO governance.

3D products

3D end-to-end product developer

Order

Supporting the client in planning and implementing a market entry into Western markets, including business development, product roadmap and content strategy.

Ski clothing

Order

Optimization of product development processes by coordinating timing, processes and responsibilities as well as the introduction of a PLM system to secure all relevant data.

Real estate

Leading real estate company in Europe

Best practice workshop

Order

Development of a vision for the shopping center of the future with an overall digital concept that focuses on the Infopoint as a hybrid service area.

Loyalty program

Global provider of loyalty programs

Range & price analysis

Order

Developing a clear understanding of the service and price structure in online and stationary retail in order to identify opportunities and possibilities for improvement.

Luxury shopping street

Global operator of luxury shopping malls

Order

Development and implementation of tools, processes and digital platforms that monitor and promote the ESG performance of retail fit-outs and store operations to make sustainability standards visible and actionable.

Sports industry

IT & process evaluation

Order

Support in the development of a draft concept for a future-proof data collection and evaluation infrastructure to ensure the CO2 neutrality of the company's own operations and to incorporate the retail footprint into external reporting in an audit-proof manner.

International fashion brand

Retail portfolio strategy

Order

Alignment of strategy and processes in all relevant areas of retail portfolio management.

Global sports brand

Order

Development of a digital strategy for stationary retail by reviewing existing strategies, conducting a stakeholder workshop and defining a strategic framework.

Fashion brand

Order

A PLM solution was selected that had to be implemented within a strict timeframe of six months to ensure the timely development of the collection. At the same time, the product development process had to be documented.

Fitness company

International health and fitness company

Order

Our task was to align the IT strategy with the business requirements and to initiate the development of a mature enterprise architecture.

Soccer brand

Order

Developing a unique fan experience in the new flagship store of one of the biggest soccer brands to connect visitors emotionally with the club and make them feel part of the team on match day.

Fashion retailer

Major European fashion retailer

Innovation project management & business development

Order

Supporting one of Europe's largest fashion retailers in the area of retail innovation through interim project management expertise.

Sports brand

The world's leading sports brand

Reach & price optimization

Order

Development of a flagship store concept to strengthen the brand presence and increase customer loyalty by linking online and offline services.

Textiles

B2B textile services

Corporate strategy consulting

Order

Development of a flagship store concept to strengthen the brand presence and increase customer loyalty by linking online and offline services.

Photovoltaics