Consulting
Order
Implementation of an AI-supported voice bot to make meetings more efficient. The aim was to automatically generate minutes and FAQs from meetings in order to reduce manual post-processing and improve knowledge management within the company.
Situation
The company held numerous meetings every day in which important information and decisions were discussed. The manual recording of minutes took a lot of time, was prone to errors and resulted in valuable knowledge being lost. There was also a lack of a central solution for documenting recurring issues and making them quickly accessible.
Our approach
We have implemented the Voice Bot as a digital assistant that automatically participates in meetings and takes minutes in real time.
The bot captures all relevant content, such as discussions, decisions and to-dos, and prepares structured summaries and meeting minutes.
In addition, the Voice Bot automatically creates FAQs by analyzing frequently asked questions and integrating the answers into a knowledge database.
The system was integrated directly into Microsoft Teams, giving employees access to current protocols and FAQs at all times.
Results
- Time saving: Automatic logging reduces manual effort by more than 60 %.
- Better knowledge management: important information is not lost and can be accessed at any time.
- Automated FAQ creation: Recurring questions are documented and quickly made available to employees.
- Improved collaboration: All meeting results are immediately available and can be seamlessly integrated into existing tools.
Contact us
Contact us
Contact us
Contact us
