Philips
Customer
Philips
Role/ performance
Global marketing transformation
Order
Analysis and redesign of the global marketing process at Philips to establish a consumer-centric strategy. Development of a suitable organizational structure to efficiently implement the new process.
Situation
The internal processes and organizational structure in Philips' global marketing were not considered efficient enough. There was a need to fundamentally revise the way of working at headquarters and in the international markets and to focus more strongly on consumer insights.