Service provider for payment processing
Customer
Payment processing, especially for business trips
Role/ performance
Self-service tool
Order
Development and implementation of a digital card request application to reduce administrative burden, enhance customer self-service and shorten card application turnaround times.
Situation
Our client, a provider of payment solutions for business travel, was faced with a high administrative burden due to manual processes in the handling of card applications, with the aim of automating the application process, expanding self-service functions and optimizing the due diligence process.
Our approach
Results
