Medical technology
Customer
Medical technology company
Role/ performance
Program Management Office
Order
A two-year program to increase productivity in ten work areas of the order-to-cash process in order to improve transparency, quality and PMO processes.
Situation
The company was struggling with a lack of transparency, inconsistent quality assurance and inefficient PMO in the order-to-cash process. These issues hampered decision-making at management level and hindered productivity targets.
Our approach
Results
- Increased transparency: Regular insights for the management level (incl. CEO/CFO) to monitor progress.
- Improved quality and productivity: Optimized plans led to greater efficiency and savings.
- Proactive risk management: Early risk identification reduces disruptions in the course of the project.
- Stronger management support: Management was able to take targeted measures and actively support the work areas.
The program led to a measurable increase in productivity, better transparency and sustainable success in the order-to-cash process.
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